Frequently Asked Questions

SalesChit helps businesses identify, research and connect with relevant B2B prospects, buyers, distributors, wholesalers and commercial decision-makers through targeted prospect research, sales intelligence and managed email outreach. We also provide LinkedIn prospect research and guidance, and — under custom plans — additional sales development services.

B2B companies across North America, the UK and Europe that need prospect research, decision-maker identification, contact intelligence or managed email outreach, and want structured support without building a full in-house prospecting function.

The Managed Prospecting plan includes 300–500 relevant target companies researched per month, 2–3 relevant decision makers per company where available, LinkedIn profile URLs where available, business email research and verification, managed email outreach with personalization and follow-ups, basic reply handling and meeting arrangement, LinkedIn prospect research and guidance, weekly virtual meetings and monthly written reports.

Yes. Every plan — both the $ 1,999 (USD)/month Managed Prospecting plan and Totally Custom Plans — requires a minimum three-month commitment. Monthly pricing does not mean you can cancel after one month. The initial three-month term, payment schedule, termination provisions and any continuation after the initial term are documented in your written agreement before engagement.

The minimum service fee for the initial three-month term is US$5,997, excluding domain and mailbox costs and any other separately agreed charges or applicable taxes. The payment schedule — including whether fees are paid monthly or otherwise — is stated in the written agreement; the entire three-month fee is not necessarily payable upfront.

The $ 1,999 (USD)/month figure is the monthly service fee. The commitment length is a minimum of three months. You cannot cancel after one month simply because the fee is quoted monthly. The specific payment schedule is set out in your written agreement.

Companies are researched against criteria agreed with you — product, applications, business model, geography and potential commercial relevance. Decision makers are identified by their role in the relevant buying or commercial process, not by assuming every senior executive is the right contact.

A qualified company is one researched and checked against your agreed relevance criteria. It is not an interested buyer unless actual interest has been established. Research identifies relevance and potential fit, not buying intent.

The standard plan researches 300–500 relevant target companies per month, with 2–3 relevant decision makers per company where available. This can represent approximately 600–1,500 decision-maker records depending on company coverage and contact availability. This is not a guaranteed contact quantity.

We can identify a decision maker by name, role and company even when no usable email is available. A verified email is one that has been researched and confirmed deliverable where possible. We clearly distinguish availability and verification status. Not every researched person will have a usable verified email address.

Research volume depends on the size of the relevant market, your criteria and information availability. Where fewer suitable prospects exist, we discuss realistic scope and adjustments with you before or during the engagement. We do not pad research with irrelevant companies.

Exclusivity is not assumed. Whether prospect lists or research are exclusive is addressed in your written agreement. We do not represent unconfirmed exclusivity terms here.

Yes. Campaign strategy and messaging are prepared by SalesChit and submitted for your approval before launch. You approve messaging and business claims before any campaign goes out. Personalization is applied within the approved framework.

Campaigns are set up and executed using agreed, authorised sender accounts. Sender identity, account ownership, access permissions and setup responsibilities are agreed during onboarding. Domain registration and email mailbox subscriptions are not included in the service fee.

No. Domain registration and email mailbox subscriptions are not included in the service fee. Any additional third-party software or infrastructure costs are disclosed and agreed before you commit.

Yes. The standard plan includes reply monitoring and categorisation, basic conversations based on client-approved information, sharing your meeting-booking link when appropriate, and basic follow-through to arrange meetings when prospects express suitable interest. This is more than forwarding interested replies. No particular number of meetings, replies or sales is guaranteed.

Questions requiring your product expertise, pricing decisions, proposals, negotiations or closing are handed over to you. SalesChit handles basic conversations and meeting arrangement; it does not replace your commercial judgement on substantive deal decisions.

The standard plan provides LinkedIn prospect research and guidance — relevant profile URLs plus assistance and suggestions for organising and executing outreach through your own authorised real LinkedIn profile. It does not include SalesChit sending LinkedIn connection requests or messages on your behalf. Custom plans may include LinkedIn outreach conducted from a real SalesChit representative’s personal profile, with your approval.

Under the standard plan, LinkedIn outreach is conducted by you (the client founder or another responsible, authorised person) through your own real LinkedIn profile, with SalesChit providing research and guidance. Under a custom plan, LinkedIn outreach may be conducted from a real SalesChit representative’s personal profile, with the client’s approval. The representative is identified truthfully and their relationship to the client is explained honestly.

Yes. Reporting includes a weekly virtual meeting to review activity, progress, responses, issues and next steps, plus a monthly written progress report. The monthly report distinguishes companies researched, decision makers identified, contacts with verified emails, unique recipients approached, total emails including follow-ups, responses and positive conversations, and meetings arranged where applicable.

Discovery meeting, agreed scope and onboarding, targeting and research, verification, message approval, campaign execution, reply handling and meeting arrangement, then reporting and improvement. Sender identity, account ownership and access permissions are agreed during onboarding.

Clients provide accurate product details, target-market criteria and approved messaging. Where outreach is included, clients and SalesChit agree sender setup, appropriate use of researched information, campaign responsibilities and handling of opt-out requests before launching. Clients approve messaging and business claims before launch.

Account ownership, access permissions and data ownership are addressed in your written agreement. Sender accounts used for outreach are agreed and authorised during onboarding. Suppression and opt-out data are maintained and respected.

Every plan requires a minimum three-month commitment. Cancellation and continuation after the initial term, treatment of work already completed, work paid for but not performed, non-recoverable third-party costs, and failure to deliver agreed services are addressed in the written agreement and the Refund & Cancellation Policy. The three-month commitment does not remove remedies for SalesChit’s failure to perform agreed services or override applicable legal rights. Specific notice periods, renewal arrangements or refund-processing windows are not invented here — they are defined in your written agreement.

Functional opt-out processes and suppression lists are maintained and respected. Researched business contact data is used responsibly for the agreed business purpose. A public LinkedIn profile, publicly available email address or successful email verification does not automatically permit outreach — applicable consent and other requirements for the relevant market are assessed.

No. We provide research and prospecting support, not guaranteed replies, appointments or sales. Research identifies relevant prospects; it does not establish buying interest. Arranging meetings is part of the work undertaken, but no particular number of meetings, replies or sales is guaranteed.