Refund & Cancellation Information
Last updated: November 2, 2026
Before Engagement
This website collects SalesChit service enquiries only. Sending an enquiry or requesting a meeting does not take payment or create a paid order. Project scope, payment, delivery and cancellation terms are agreed in a written agreement before work starts.
Minimum Initial Commitment
Every plan requires a minimum three-month commitment. For the standard plan, the minimum service fee for the initial term is US$5,997, excluding domain and mailbox costs and any other separately agreed charges or applicable taxes. For custom plans, fees and the payment schedule are specified in your proposal. The payment schedule is stated in the written agreement; the entire three-month fee is not necessarily payable upfront. The commitment does not remove remedies for SalesChit’s failure to perform agreed services or override applicable legal rights.
Cancellation and Continuation After the Initial Term
Cancellation and continuation after the initial three-month term, including any notice process, are documented in your written agreement. Monthly pricing does not mean a client can cancel after one month. Specific notice periods, renewal arrangements or post-term continuation terms are defined in the written agreement, not assumed here.
Work Already Completed
Where a project is cancelled or changed, work already completed up to that point is taken into account in line with the written agreement. Research and outreach already delivered remain the client’s to use for the agreed business purpose.
Work Paid For But Not Performed
If work has been paid for but not performed, this is addressed under the written agreement and applicable legal rights. Clients are not charged for agreed services that were not delivered without fair explanation.
Non-Recoverable Third-Party Costs
Some costs incurred on a client’s behalf — such as domain registration, mailbox subscriptions or other third-party infrastructure — may not be recoverable once committed. These are excluded from the service fee unless separately agreed, and any non-recoverable third-party costs are disclosed and agreed before the client commits.
Failure to Deliver Agreed Services
If SalesChit fails to deliver agreed services, the client may raise the concern using the process below. The three-month commitment does not remove remedies for failure to perform agreed services or override applicable mandatory legal rights.
Raising and Resolving a Concern
Email the address below with your company name, project or invoice reference and the nature of the concern. We review the concern against the agreed engagement terms, the work completed and applicable legal rights, and respond with the applicable next steps. Do not email full payment-card details.
Applicable Mandatory Legal Rights
Nothing in this policy excludes or limits any rights that cannot be excluded or limited under applicable law. Where mandatory consumer or other legal rights apply, they prevail over these terms.
Research and Outreach Outcomes
Research identifies companies and decision-makers relevant to agreed criteria; it does not establish buying interest. Sales, appointments, positive replies and meetings are not guaranteed. Information availability and agreed deliverables should be considered when reviewing a project concern.
Contact
Email: info@saleschit.com · Phone / WhatsApp: +91 88475 99925 · 2841/31, Naseeb Enclave, Haibowal Kalan, Ludhiana, Punjab, 141001, India.